Keep the customer relationship
Your company remains the service provider. Customers decide which technicians can view their equipment.
Customer-authorized access
You fix it. Xeylex watches it.
Give your technicians a clearer view of customer equipment without turning them into full-time dashboard monitors. Xeylex helps your team recognize conditions that deserve attention, review history before dispatch, and stay connected to the customers you serve.
Spend time on service
Review equipment status, alerts, and history before a visit so technicians can focus on diagnosis, maintenance, and repair.
Built for field decisionsClear billing boundaries
Xeylex bills the equipment owner for their monitoring plan. Your company pays for its own technician portal subscription.
No customer software invoicingHow a service-company connection works
Choose a plan
Select a technician plan that fits the number of customers your company supports.
Introduce Xeylex
Refer a customer or bring Xeylex into an existing service conversation.
Customer authorizes access
The equipment owner controls who can view their equipment and alerts.
Respond with context
Your technicians review the authorized equipment data and provide service.
Partner activation credit
A referral credit is earned only when a referred customer is installed, activated, and paying. The final referral terms are confirmed in the partner agreement; this keeps credits tied to real customer activation rather than unqualified leads.
Xeylex and the service company can measure activated customer outcomes together.
START A CONVERSATION
Become a Xeylex service partner
Tell us a little about your operation. A Xeylex team member will follow up about the right next step.